Terms & Conditions

These terms govern your use of the SWMS Aus website and your purchase of products from Keuer Solutions Pty Ltd (ABN 48 698 704 853) ("we", "us", "our"). By using this website or purchasing products, you agree to these terms.

1. Products and Nature of Supply

We sell digital document templates — Safe Work Method Statements (SWMS) and Safe Operating Procedures (SOPs) — in editable .docx format. These are templates only. They are not finished, site-ready safety documents and must not be used as such without completion and review by a competent person.

2. No Advice

Nothing on this website or in our products constitutes legal, safety, compliance, or professional advice. We are not a safety consultancy. We do not assess your workplace, your work methods, your risks, or your compliance obligations. The documents are starting-point templates that require completion, customisation, and professional review before use.

3. Your Responsibility

By purchasing, you acknowledge and agree that:

• It is your sole responsibility (or the responsibility of your competent person) to review, complete, customise, and verify each document for your specific site, scope of work, conditions, and legislative requirements before use.
• You must not rely on our templates as a substitute for site-specific risk assessment conducted by a competent person.
• Legislation, codes of practice, and industry standards change. While we endeavour to keep documents current, you are responsible for verifying that the content reflects current requirements at the time of use.
• We have no knowledge of your specific work, site conditions, personnel, equipment, or circumstances. The templates are generic and may not cover all hazards or controls relevant to your work.
• Workplace health and safety obligations under applicable legislation rest with the PCBU, officers, and workers — not with the supplier of template documents.

4. No Warranty

To the maximum extent permitted by law, we make no representation or warranty that our templates are complete, accurate, current, fit for any particular purpose, or compliant with any legislation, code, or standard. The documents are provided "as is".

Where the Australian Consumer Law implies guarantees that cannot be excluded, our liability is limited to (at our election) supplying the products again or refunding the price paid.

5. Limitation of Liability

To the maximum extent permitted by law, Keuer Solutions Pty Ltd, its directors, employees, and contractors are not liable for any loss, damage, injury, death, claim, or liability of any kind arising from or in connection with:

• Your use of, or reliance on, our templates;
• Any error, omission, or deficiency in the templates;
• Any failure of the templates to meet your requirements or comply with any legislation;
• Any incident, injury, enforcement action, prosecution, or penalty arising from the use of our templates on any site or in connection with any work.

This limitation applies whether the claim is in contract, tort (including negligence), statute, or otherwise.

6. Indemnity

You indemnify us against all claims, losses, damages, costs, and expenses arising from your use of, or reliance on, our templates or your failure to properly complete, customise, review, or implement a SWMS.

7. Digital Products and Refunds

Our products are digital downloads. Due to the nature of digital goods, refunds are generally not available once the download link has been accessed. See our Refund Policy for details.

8. Licence

Your purchase grants a licence to use the templates within a single business entity. See our Licence Terms for permitted and prohibited uses.

9. Intellectual Property

All content, documents, and materials remain the intellectual property of Keuer Solutions Pty Ltd. Your licence permits use, not ownership of the underlying content.

10. Governing Law

These terms are governed by the laws of Tasmania, Australia. Any dispute will be subject to the exclusive jurisdiction of the courts of Tasmania.

11. Changes

We may update these terms at any time. Continued use of the website or products after changes constitutes acceptance.