Occupational Violence and Aggression

Managing risks of occupational violence and aggression from clients, members of the public and other persons during work in occupied premises, public areas and remote locations.

Objective

To carry out work so that workers are protected from verbal abuse, threats and physical violence through risk assessment, de-escalation, safe work practices and emergency response.

Built by safety specialists — written for your state

Every document is built and audited by WHS professionals. Each state version references the correct Act, regulator, and requirements — Victoria gets the OHS Act and WorkSafe Victoria, NSW gets the WHS Act and SafeWork NSW. Different laws, different documents.

NSW WHS Act 2011
VIC OHS Act 2004
QLD WHS Act 2011
SA WHS Act 2012
WA WHS Act 2020
TAS WHS Act 2012
NT WHS (National Uniform Legislation) Act 2011
ACT WHS Act 2011
National Model WHS Act (national)

Related SWMS

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Editable .docx format
Regularly reviewed and updated
~1,100 words of content