Occupational Violence & Aggression (Handyman and Property Maintenance)
Managing the risk of hostile occupants, aggressive pets and lone work when entering occupied homes and sites.
Objective
Complete the work safely by controlling hostile or aggressive occupants, lone & isolated work & being cornered or struck through site risk assessment, de-escalation, duress arrangements & withdrawing to a safe area.
This is the Handyman and Property Maintenance version. The hazards and controls are written around handyman and property maintenance work, so it differs from the other 5 trade versions of Occupational Violence & Aggression. Compare all 6.
Built by WHS professionals, written for your state
Every document is built by WHS professionals. Each state version references the Act, regulator, and requirements for the state you select. Victoria gets the OHS Act and WorkSafe Victoria, NSW gets the WHS Act and SafeWork NSW.
Included in 1 Trade Pack
When you'd use this SWMS
If occupational violence & aggression (handyman and property maintenance) is part of your job, the builder or head contractor will usually want a SWMS for it before you start on site. This one's editable in Word. Add your company and site details, check the hazards and controls against the actual job, and get your crew to sign on before work starts.
Doing the whole trade? The Handyman and Property Maintenance pack bundles this with the rest and works out cheaper. New to it? Here's what goes in a SWMS.
Select your state to purchase
GST-inclusive. Instant download. Tax invoice provided.
Last review: 9 August 2026
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